Independent · not part of West Lindsey District Council

Environmental Health in West Lindsey: reporting a housing problem

Who West Lindsey District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: west-lindsey.gov.uk

Get the right helpWest Lindsey

Who it helps

Who Environmental Health in West Lindsey helps

West Lindsey District Council deals with poor conditions in rented homes through its Housing Enforcement team. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

West Lindsey District Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

From west-lindsey.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Housing Enforcement team

  1. 01Tell your landlord first. West Lindsey District Council says: contact your landlord first to ask them to carry out repairs.
  2. 02If it isn’t fixed, contact the council. The Housing Enforcement team’s details are below.
Contact West Lindsey District CouncilPrivate tenants
OnlineReport disrepair of your property onlinewest-lindsey-self.achieveservice.com
Keep a note of the date you contact the council, and any reference.

The council has a guide to damp and mould for tenants.

From west-lindsey.gov.uk/housing-homelessness/private-sector-h…, checked 12 October 2026.

Housing association tenants

If you rent from a housing association in West Lindsey

West Lindsey District Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in West Lindsey

20 housing associations own 5,619 social homes in West Lindsey. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in West Lindsey on 31 March 2025.

Housing associations in the Midlands: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in West Lindsey

In West Lindsey, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in West Lindsey: questions

What is the West Lindsey environmental health number for housing problems?

The Housing Enforcement team at West Lindsey District Council: email enforcement@west-lindsey.gov.uk. You can also use report disrepair of your property online at west-lindsey-self.achieveservice.com. Its pages are for private tenants and don’t cover housing association homes.

Can housing association tenants in West Lindsey contact environmental health?

West Lindsey District Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in West Lindsey?

Yes. West Lindsey District Council says: contact your landlord first to ask them to carry out repairs.

Which housing associations own homes in West Lindsey?

20 housing associations own 5,619 social homes in West Lindsey, according to the Regulator of Social Housing (March 2025). The largest are Acis Group (3,912), Amplius (596), Platform Housing Group (390), Ongo (178) and Lace Housing (128).

Is Report Repair part of West Lindsey District Council?

No. Report Repair is independent and not part of West Lindsey District Council. The contact details here are from West Lindsey District Council’s own website.

Not in West Lindsey?

Environmental Health in the Midlands

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

Check if you can claim