Independent · not part of Worcester City Council
Environmental Health in Worcester: reporting a housing problem
Who Worcester City Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: worcester.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Private Sector Housing TeamFree to check · About 2 minutes
Who it helps
Who Environmental Health in Worcester helps
Worcester City Council deals with poor conditions in rented homes through its Private Sector Housing Team. It helps private tenants, and Worcester City Council says housing association tenants can use it too.
Tell your landlord first, then contact the council. How.
Housing association tenants should report to their housing association first, then contact the team if the repair is not done. What to do.
From worcester.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Private Sector Housing Team
- 01Tell your landlord first. Worcester City Council says: write to your landlord first, giving a reasonable reply date; the council suggests at least 28 days.
- 02If it isn’t fixed, contact the council. The Private Sector Housing Team’s details are below.
Have your landlord's letters and contact details, photos of the problem and your tenancy agreement ready.
From worcester.gov.uk/housing/tenant-advice/repairs, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Worcester
Housing association tenants should report to their housing association first, then contact the team if the repair is not done. Most still start with their housing association’s repairs and complaints process.
Housing associations in Worcester
29 housing associations own 8,594 social homes in Worcester. The largest:
- Platform Housing Group repairs5,585 homes
- Citizen repairs1,365 homes
- Sanctuary Housing repairs466 homes
- Bromford Flagship repairs238 homes
- Stonewater repairs182 homes
- Rooftop Housing Group repairs119 homes
- Worcester Municipal Charities CIO100 homes
- whg repairs91 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Worcester on 31 March 2025.
Housing associations in the Midlands: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Worcester
In Worcester, Environmental Health is for private and housing association tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Worcester: questions
What is the Worcester environmental health number for housing problems?
The Private Sector Housing Team at Worcester City Council is on 01905 722288. You can also use repairs advice for tenants (phone) at worcester.gov.uk. It helps private tenants, and Worcester City Council says housing association tenants can use it too.
Can housing association tenants in Worcester contact environmental health?
Housing association tenants should report to their housing association first, then contact the team if the repair is not done.
Do I have to tell my landlord before contacting environmental health in Worcester?
Yes. Worcester City Council says: write to your landlord first, giving a reasonable reply date; the council suggests at least 28 days.
Which housing associations own homes in Worcester?
29 housing associations own 8,594 social homes in Worcester, according to the Regulator of Social Housing (March 2025). The largest are Platform Housing Group (5,585), Citizen (1,365), Sanctuary Housing (466), Bromford Flagship (238) and Stonewater (182).
Is Report Repair part of Worcester City Council?
No. Report Repair is independent and not part of Worcester City Council. The contact details here are from Worcester City Council’s own website.
Not in Worcester?
Environmental Health in the Midlands
- Environmental Health in Amber ValleyAmber Valley Borough Council
- Environmental Health in AshfieldAshfield District Council
- Environmental Health in BirminghamBirmingham City Council
- Environmental Health in CoventryCoventry City Council
- Environmental Health in North NorthamptonshireNorth Northamptonshire Council
- Environmental Health in WalsallWalsall Council
- Environmental Health in WychavonWychavon District Council
- Environmental Health in Wyre ForestWyre Forest District Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.