Independent · not part of Amber Valley Borough Council

Environmental Health in Amber Valley: reporting a housing problem

Who Amber Valley Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: ambervalley.gov.uk

Get the right helpAmber Valley

Who it helps

Who Environmental Health in Amber Valley helps

Amber Valley Borough Council deals with poor conditions in rented homes through its Housing Team. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

Amber Valley Borough Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

From ambervalley.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Housing Team

  1. 01Tell your landlord first. Amber Valley Borough Council says: report the problem to your landlord in writing first.
  2. 02If it isn’t fixed, contact the council. The Housing Team’s details are below.
Contact Amber Valley Borough CouncilPrivate tenants
Keep a note of the date you contact the council, and any reference.

The council only contacts your landlord with your permission, unless hazards put you at risk and it has to act.

From ambervalley.gov.uk/housing/private-rented-housing/informa…, checked 12 October 2026.

Housing association tenants

If you rent from a housing association in Amber Valley

Amber Valley Borough Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in Amber Valley

28 housing associations own 8,084 social homes in Amber Valley. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Amber Valley on 31 March 2025.

Housing associations in the Midlands: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Amber Valley

In Amber Valley, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Amber Valley: questions

What is the Amber Valley environmental health number for housing problems?

The Housing Team at Amber Valley Borough Council is on 01773 841335, or email ehhousing@ambervalley.gov.uk. You can also use report a problem with your landlord or rented property online at ambervalley.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can housing association tenants in Amber Valley contact environmental health?

Amber Valley Borough Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in Amber Valley?

Yes. Amber Valley Borough Council says: report the problem to your landlord in writing first.

Which housing associations own homes in Amber Valley?

28 housing associations own 8,084 social homes in Amber Valley, according to the Regulator of Social Housing (March 2025). The largest are Futures Housing Group (5,983), Places for People (624), The Guinness Partnership (425), Nottingham Community Housing Association (403) and East Midlands Homes (147).

Is Report Repair part of Amber Valley Borough Council?

No. Report Repair is independent and not part of Amber Valley Borough Council. The contact details here are from Amber Valley Borough Council’s own website.

Not in Amber Valley?

Environmental Health in the Midlands

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

Check if you can claim