Independent · not part of Adur District Council
Environmental Health in Adur: reporting a housing problem
Who Adur District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: adur-worthing.gov.uk
Who it helps
Who Environmental Health in Adur helps
Adur District Council deals with poor conditions in rented homes through its Private Sector Housing Team. It’s for private tenants. Housing association tenants are sent to their landlord.
Tell your landlord first, then contact the council. How.
Housing association tenants should contact their landlord. What to do.
The council can’t take action against itself. What to do instead.
From adur-worthing.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Private Sector Housing Team
- 01Tell your landlord first. Adur District Council says: report repairs to your landlord in writing first and give them a reasonable amount of time to act.
- 02If it isn’t fixed, contact the council. The Private Sector Housing Team’s details are below. You’ll need an account to use the online form.
From adur-worthing.gov.uk/housing/repairs-and-problems/private…, checked 12 October 2026.
Council tenants
If you rent from Adur District Council
Adur District Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.
- Step 1
Report the repair
Repairs: 01273 263030, or online. Adur repair contacts and timescales
- Step 2
Complain
If it isn’t fixed, complain to the council. Acknowledged in writing within 5 working days, with a full written reply within 10 working days. How to complain
- Then
Housing Ombudsman
Free, once Adur District Council’s complaints process is finished.
of the Ombudsman’s findings about Adur District Council in 2024/25 were maladministration.
of Adur District Council tenants were satisfied with repairs in 2024/25.
Sources: Citizens Advice; adur-worthing.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.
Reported it to Adur District Council and still waiting? You could claim compensation.
Check if you can claimHousing association tenants
If you rent from a housing association in Adur
Housing association tenants should contact their landlord. Start with your housing association’s repairs and complaints process.
Housing associations in Adur
18 housing associations own 1,301 social homes in Adur. The largest:
- Southern Housing repairs319 homes
- The Guinness Partnership repairs224 homes
- Clarion Housing repairs192 homes
- Hyde repairs175 homes
- Worthing Homes repairs132 homes
- Vivid repairs92 homes
- Housing 21 repairs51 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Adur on 31 March 2025.
Housing associations in the South of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Adur
In Adur, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Adur: questions
What is the Adur environmental health number for housing problems?
The Private Sector Housing Team at Adur District Council is on 01903 221064, or email private.sectorhousing@adur-worthing.gov.uk. You can also use report a housing condition problem online at envhealth.adur-worthing.gov.uk. It’s for private tenants. Housing association tenants are sent to their landlord.
Can I report Adur District Council to environmental health?
No. Adur District Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01273 263030, then complain to the council and, after that, the Housing Ombudsman.
Check if you can claimCan housing association tenants in Adur contact environmental health?
Housing association tenants should contact their landlord.
Do I have to tell my landlord before contacting environmental health in Adur?
Yes. Adur District Council says: report repairs to your landlord in writing first and give them a reasonable amount of time to act.
Which housing associations own homes in Adur?
18 housing associations own 1,301 social homes in Adur, according to the Regulator of Social Housing (March 2025). The largest are Southern Housing (319), The Guinness Partnership (224), Clarion Housing (192), Hyde (175) and Worthing Homes (132).
Is Report Repair part of Adur District Council?
No. Report Repair is independent and not part of Adur District Council. The contact details here are from Adur District Council’s own website.
Not in Adur?
Environmental Health in the South of England
- Environmental Health in ArunArun District Council
- Environmental Health in AshfordAshford Borough Council
- Environmental Health in Babergh and Mid SuffolkBabergh and Mid Suffolk councils
- Environmental Health in BasildonBasildon Council
- Environmental Health in BuckinghamshireBuckinghamshire Council
- Environmental Health in CornwallCornwall Council
- Environmental Health in SomersetSomerset Council
- Environmental Health in WiltshireWiltshire Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.