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What you can claim for

  1. 01Damp and mould
  2. 02Leaks
  3. 03Heating or hot water
  4. 04Electrics
  5. 05Windows or doors
  6. 06Pests
  7. 07Structure or roof
  8. 08Something else

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Report Repair · FCA authorised, FRN 830182

Independent · not part of Barnsley Council

Environmental Health in Barnsley: reporting a housing problem

Who Barnsley Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: barnsley.gov.uk

Get the right helpBarnsley

Who is your landlord?

Barnsley CouncilEnvironmental Health can’t act against the council. Check if you can claim A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Safer Communities

Free to check · About 2 minutes

Who it helps

Who Environmental Health in Barnsley helps

Barnsley Council deals with poor conditions in rented homes through its Safer Communities. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

Barnsley Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From barnsley.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Safer Communities

  1. 01Tell your landlord first. Barnsley Council says: contact your landlord or agent directly first; if they refuse to do a repair, use the council's online enquiry form.
  2. 02If it isn’t fixed, contact the council. The Safer Communities’s details are below.
Contact Barnsley CouncilPrivate tenants
OnlineReport a landlord online (housing enquiry form)my.barnsley.gov.uk
Phone01226 773555
Emailsafer@barnsley.gov.uk
Keep a note of the date you contact the council, and any reference.

From barnsley.gov.uk/services/housing/private-tenants/advice-f… and barnsley.gov.uk/services/housing/damp-and-mould, checked 12 October 2026.

Council tenants

If you rent from Barnsley Council

Barnsley Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 01226 787878, or online. Barnsley repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. Acknowledged within 5 working days, with a reply within 10 working days. How to complain

  3. Then

    Housing Ombudsman

    Free, once Barnsley Council’s complaints process is finished.

Ombudsman60%

of the Ombudsman’s findings about Barnsley Council in 2024/25 were maladministration.

Happy with repairs74%

of Barnsley Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; berneslaihomes.co.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.

Reported it to Barnsley Council and still waiting? You could claim compensation.

Check if you can claim

Housing association tenants

If you rent from a housing association in Barnsley

Barnsley Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in Barnsley

27 housing associations own 4,745 social homes in Barnsley. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Barnsley on 31 March 2025.

Housing associations in the North of England: repair contacts

Reported it and still not fixed? You could claim compensation.

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Your options

Your options in Barnsley

In Barnsley, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Barnsley: questions

What is the Barnsley environmental health number for housing problems?

The Safer Communities at Barnsley Council is on 01226 773555, or email safer@barnsley.gov.uk. You can also use report a landlord online (housing enquiry form) at my.barnsley.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can I report Barnsley Council to environmental health?

No. Barnsley Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01226 787878, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in Barnsley contact environmental health?

Barnsley Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in Barnsley?

Yes. Barnsley Council says: contact your landlord or agent directly first; if they refuse to do a repair, use the council's online enquiry form.

Which housing associations own homes in Barnsley?

27 housing associations own 4,745 social homes in Barnsley, according to the Regulator of Social Housing (March 2025). The largest are Yorkshire Housing (1,285), Together Housing (1,236), The Guinness Partnership (559), South Yorkshire Housing Association (416) and Great Places (342).

Is Report Repair part of Barnsley Council?

No. Report Repair is independent and not part of Barnsley Council. The contact details here are from Barnsley Council’s own website.

Not in Barnsley?

Environmental Health in the North of England

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Council or housing association repair still not fixed?

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