Independent · not part of Bexley Council

Environmental Health in Bexley: reporting a housing problem

Who Bexley Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: bexley.gov.uk

Get the right helpBexley

Who it helps

Who Environmental Health in Bexley helps

Bexley Council deals with poor conditions in rented homes through its Housing Environmental Health team. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

Bexley Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

From bexley.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Housing Environmental Health team

  1. 01Tell your landlord first. Bexley Council says: contact your landlord or agent first and make them aware of the problem.
  2. 02If it isn’t fixed, contact the council. The Housing Environmental Health team’s details are below.
Contact Bexley CouncilPrivate tenants
Keep a note of the date you contact the council, and any reference.

From bexley.gov.uk/services/housing/repairs-and-maintenance/pr…, checked 12 October 2026.

Housing association tenants

If you rent from a housing association in Bexley

Bexley Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in Bexley

39 housing associations own 15,533 social homes in Bexley. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Bexley on 31 March 2025.

Housing associations in London: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Bexley

In Bexley, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Bexley: questions

How do I report a housing problem to environmental health in Bexley?

Use report property disrepair (online form) at bexley.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can housing association tenants in Bexley contact environmental health?

Bexley Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in Bexley?

Yes. Bexley Council says: contact your landlord or agent first and make them aware of the problem.

Which housing associations own homes in Bexley?

39 housing associations own 15,533 social homes in Bexley, according to the Regulator of Social Housing (March 2025). The largest are L&Q (5,044), Orbit (4,292), Peabody (2,859), Hyde (644) and Moat (625).

Is Report Repair part of Bexley Council?

No. Report Repair is independent and not part of Bexley Council. The contact details here are from Bexley Council’s own website.

Not in Bexley?

Environmental Health in London

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

Check if you can claim