Independent · not part of London Borough of Bromley
Environmental Health in Bromley: reporting a housing problem
Who London Borough of Bromley’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: bromley.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards serviceFree to check · About 2 minutes
Who it helps
Who Environmental Health in Bromley helps
London Borough of Bromley deals with poor conditions in rented homes through its housing standards service. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
Housing association tenants must use their landlord's complaints procedure before the council can take their complaint further. What to do.
From bromley.gov.uk, checked 12 October 2026.
Private tenants
Contacting the council’s housing standards service
- 01Tell your landlord first. London Borough of Bromley says: tell your landlord in writing, by letter or email, and allow a reasonable time, normally 14 days, for repairs.
- 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
You need to show evidence that you reported the problem to your landlord in writing, dated within 3 months.
From bromley.gov.uk/environmental-health/disrepair-rented-acco…, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Bromley
Housing association tenants must use their landlord's complaints procedure before the council can take their complaint further. Start with your housing association’s repairs and complaints process.
Housing associations in Bromley
50 housing associations own 20,562 social homes in Bromley. The largest:
- Clarion Housing repairs11,589 homes
- Southern Housing repairs1,427 homes
- Hyde repairs1,302 homes
- A2Dominion repairs1,135 homes
- L&Q repairs1,030 homes
- Riverside repairs523 homes
- Moat repairs512 homes
- Keniston Housing Association488 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Bromley on 31 March 2025.
Housing associations in London: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Bromley
In Bromley, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Bromley: questions
How do I report a housing problem to environmental health in Bromley?
Use report a disrepair problem (Bromley website) at bromley.gov.uk. Its pages are for private tenants and don’t cover housing association homes.
Can housing association tenants in Bromley contact environmental health?
Housing association tenants must use their landlord's complaints procedure before the council can take their complaint further.
Do I have to tell my landlord before contacting environmental health in Bromley?
Yes. London Borough of Bromley says: tell your landlord in writing, by letter or email, and allow a reasonable time, normally 14 days, for repairs.
Which housing associations own homes in Bromley?
50 housing associations own 20,562 social homes in Bromley, according to the Regulator of Social Housing (March 2025). The largest are Clarion Housing (11,589), Southern Housing (1,427), Hyde (1,302), A2Dominion (1,135), L&Q (1,030).
Is Report Repair part of London Borough of Bromley?
No. Report Repair is independent and not part of London Borough of Bromley. The contact details here are from London Borough of Bromley’s own website.
Not in Bromley?
Environmental Health in London
- Environmental Health in CamdenCamden Council
- Environmental Health in City of LondonCity of London Corporation
- Environmental Health in CroydonCroydon Council
- Environmental Health in EalingEaling Council
- Environmental Health in HackneyHackney Council
- Environmental Health in LambethLambeth Council
- Environmental Health in LewishamLewisham Council
- Environmental Health in Tower HamletsTower Hamlets Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.