Independent · not part of Lambeth Council
Environmental Health in Lambeth: reporting a housing problem
Who Lambeth Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: lambeth.gov.uk
Who it helps
Who Environmental Health in Lambeth helps
Lambeth Council deals with poor conditions in rented homes through its Private Rented Sector Enforcement Team. It helps private tenants, and Lambeth Council says housing association tenants can use it too.
Tell your landlord first, then contact the council. How.
Housing association tenants must use their landlord's repairs and complaints process first. What to do.
The council can’t take action against itself. What to do instead.
From lambeth.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Private Rented Sector Enforcement Team
- 01Tell your landlord first. Lambeth Council says: tell your landlord or agent about the issues in writing and allow at least 14 days for a response before using the form.
- 02If it isn’t fixed, contact the council. The Private Rented Sector Enforcement Team’s details are below.
The council says the form sends your issue to the team, which promises a full response within 5 working days.
From lambeth.gov.uk/housing/private-tenants/report-issue-with-… and lambeth.gov.uk/housing/private-tenants/dealing-with-probl…, checked 12 October 2026.
Council tenants
If you rent from Lambeth Council
Lambeth Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.
- Step 1
Report the repair
Repairs: 020 7926 6000, or online. Lambeth repair contacts and timescales
- Step 2
Complain
If it isn’t fixed, complain to the council. Acknowledged within 5 working days, with a reply within 10 working days of that. How to complain
- Then
Housing Ombudsman
Free, once Lambeth Council’s complaints process is finished.
of the Ombudsman’s findings about Lambeth Council in 2024/25 were maladministration.
of Lambeth Council tenants were satisfied with repairs in 2024/25.
Sources: Citizens Advice; lambeth.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.
Reported it to Lambeth Council and still waiting? You could claim compensation.
Check if you can claimHousing association tenants
If you rent from a housing association in Lambeth
Housing association tenants must use their landlord's repairs and complaints process first. Most still start with their housing association’s repairs and complaints process.
Housing associations in Lambeth
75 housing associations own 27,128 social homes in Lambeth. The largest:
- Metropolitan Thames Valley Housing repairs5,058 homes
- L&Q repairs4,066 homes
- Peabody repairs3,004 homes
- Notting Hill Genesis repairs2,854 homes
- Southern Housing repairs2,719 homes
- Hyde repairs2,420 homes
- Sovereign Network Group repairs1,258 homes
- Watmos Community Homes repairs921 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Lambeth on 31 March 2025.
Housing associations in London: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Lambeth
In Lambeth, Environmental Health is for private and housing association tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Lambeth: questions
How do I report a housing problem to environmental health in Lambeth?
Use report a private housing issue online at hmolicensing.lambeth.gov.uk. It helps private tenants, and Lambeth Council says housing association tenants can use it too.
Can I report Lambeth Council to environmental health?
No. Lambeth Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 020 7926 6000, then complain to the council and, after that, the Housing Ombudsman.
Check if you can claimCan housing association tenants in Lambeth contact environmental health?
Housing association tenants must use their landlord's repairs and complaints process first.
Do I have to tell my landlord before contacting environmental health in Lambeth?
Yes. Lambeth Council says: tell your landlord or agent about the issues in writing and allow at least 14 days for a response before using the form.
Which housing associations own homes in Lambeth?
75 housing associations own 27,128 social homes in Lambeth, according to the Regulator of Social Housing (March 2025). The largest are Metropolitan Thames Valley Housing (5,058), L&Q (4,066), Peabody (3,004), Notting Hill Genesis (2,854), Southern Housing (2,719).
Is Report Repair part of Lambeth Council?
No. Report Repair is independent and not part of Lambeth Council. The contact details here are from Lambeth Council’s own website.
Not in Lambeth?
Environmental Health in London
- Environmental Health in BrentBrent Council
- Environmental Health in HackneyHackney Council
- Environmental Health in LewishamLewisham Council
- Environmental Health in MertonMerton Council
- Environmental Health in NewhamNewham Council
- Environmental Health in RedbridgeRedbridge Council
- Environmental Health in SouthwarkSouthwark Council
- Environmental Health in Tower HamletsTower Hamlets Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.