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What you can claim for

  1. 01Damp and mould
  2. 02Leaks
  3. 03Heating or hot water
  4. 04Electrics
  5. 05Windows or doors
  6. 06Pests
  7. 07Structure or roof
  8. 08Something else

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Report Repair · FCA authorised, FRN 830182

Independent · not part of Eastleigh Borough Council

Environmental Health in Eastleigh: reporting a housing problem

Who Eastleigh Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: eastleigh.gov.uk

Get the right helpEastleigh

Who is your landlord?

A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards service

Free to check · About 2 minutes

Who it helps

Who Environmental Health in Eastleigh helps

Eastleigh Borough Council deals with poor conditions in rented homes through its housing standards service. Its pages don’t say which tenants it’s for.

Private tenantsNot stated

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

Eastleigh Borough Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

Private tenants

Contacting the council’s housing standards service

  1. 01Tell your landlord first. Eastleigh Borough Council says: contact your landlord first and allow a reasonable time for them to reply or complete a repair.
  2. 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
Contact Eastleigh Borough CouncilPrivate tenants
OnlineOnline form: seek support for a property in disrepairmy.eastleigh.gov.uk
Keep a note of the date you contact the council, and any reference.

The council can help if your landlord has not acted on problems such as structure, damp and mould, or kitchen and bathroom facilities.

From eastleigh.gov.uk/housing/landlords-renters-and-homeowners…, checked 12 October 2026.

Housing association tenants

If you rent from a housing association in Eastleigh

Eastleigh Borough Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in Eastleigh

27 housing associations own 9,480 social homes in Eastleigh. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Eastleigh on 31 March 2025.

Housing associations in the South of England: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Eastleigh

In Eastleigh, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Eastleigh: questions

How do I report a housing problem to environmental health in Eastleigh?

Use online form: seek support for a property in disrepair at my.eastleigh.gov.uk. Its pages don’t say which tenants it’s for.

Can housing association tenants in Eastleigh contact environmental health?

Eastleigh Borough Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in Eastleigh?

Yes. Eastleigh Borough Council says: contact your landlord first and allow a reasonable time for them to reply or complete a repair.

Which housing associations own homes in Eastleigh?

27 housing associations own 9,480 social homes in Eastleigh, according to the Regulator of Social Housing (March 2025). The largest are Vivid (5,954), The Swaythling Housing Society (1,156), Abri (607), Synergy Housing (290) and Aster Group (258).

Is Report Repair part of Eastleigh Borough Council?

No. Report Repair is independent and not part of Eastleigh Borough Council. The contact details here are from Eastleigh Borough Council’s own website.

Not in Eastleigh?

Environmental Health in the South of England

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Council or housing association repair still not fixed?

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