Independent · not part of Islington Council
Environmental Health in Islington: reporting a housing problem
Who Islington Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: islington.gov.uk
Who it helps
Who Environmental Health in Islington helps
Islington Council deals with poor conditions in rented homes through its Residential Environmental Health. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
Islington Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
The council can’t take action against itself. What to do instead.
From islington.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Residential Environmental Health
- 01Tell your landlord first. Islington Council says: contact your landlord first, explain the issue and give them a chance to make it right.
- 02If it isn’t fixed, contact the council. The Residential Environmental Health’s details are below.
The council says it will contact you within three working days of your online form.
From islington.gov.uk/housing/private-sector-housing/private-r…, checked 12 October 2026.
Council tenants
If you rent from Islington Council
Islington Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.
- Step 1
Report the repair
Repairs: 020 7527 5400, or online. Islington repair contacts and timescales
- Step 2
Complain
If it isn’t fixed, complain to the council. Acknowledged within 5 working days, with a reply within 10 working days of that. How to complain
- Then
Housing Ombudsman
Free, once Islington Council’s complaints process is finished.
of the Ombudsman’s findings about Islington Council in 2024/25 were maladministration.
of Islington Council tenants were satisfied with repairs in 2024/25.
Sources: Citizens Advice; islington.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.
Reported it to Islington Council and still waiting? You could claim compensation.
Check if you can claimHousing association tenants
If you rent from a housing association in Islington
Islington Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in Islington
49 housing associations own 17,941 social homes in Islington. The largest:
- Peabody repairs5,366 homes
- Clarion Housing repairs3,315 homes
- Newlon Housing Trust repairs1,581 homes
- Southern Housing repairs1,326 homes
- Hyde repairs1,072 homes
- Islington and Shoreditch Housing Association repairs827 homes
- Riverside repairs600 homes
- The Guinness Partnership repairs553 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Islington on 31 March 2025.
Housing associations in London: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Islington
In Islington, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Islington: questions
What is the Islington environmental health number for housing problems?
The Residential Environmental Health at Islington Council is on 020 7527 3083. You can also use report poor conditions online at islington.gov.uk. Its pages are for private tenants and don’t cover housing association homes.
Can I report Islington Council to environmental health?
No. Islington Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 020 7527 5400, then complain to the council and, after that, the Housing Ombudsman.
Check if you can claimCan housing association tenants in Islington contact environmental health?
Islington Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in Islington?
Yes. Islington Council says: contact your landlord first, explain the issue and give them a chance to make it right.
Which housing associations own homes in Islington?
49 housing associations own 17,941 social homes in Islington, according to the Regulator of Social Housing (March 2025). The largest are Peabody (5,366), Clarion Housing (3,315), Newlon Housing Trust (1,581), Southern Housing (1,326), Hyde (1,072).
Is Report Repair part of Islington Council?
No. Report Repair is independent and not part of Islington Council. The contact details here are from Islington Council’s own website.
Not in Islington?
Environmental Health in London
- Environmental Health in BrentBrent Council
- Environmental Health in HackneyHackney Council
- Environmental Health in Kensington and ChelseaKensington and Chelsea Council
- Environmental Health in Kingston upon ThamesKingston Council
- Environmental Health in LambethLambeth Council
- Environmental Health in LewishamLewisham Council
- Environmental Health in SouthwarkSouthwark Council
- Environmental Health in Tower HamletsTower Hamlets Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.