Independent · not part of Mid Devon District Council

Environmental Health in Mid Devon: reporting a housing problem

Who Mid Devon District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: middevon.gov.uk

Get the right helpMid Devon

Who it helps

Who Environmental Health in Mid Devon helps

Mid Devon District Council deals with poor conditions in rented homes through its housing standards service. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

Mid Devon District Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From middevon.gov.uk, checked 12 October 2026.

Private tenants

Contacting the council’s housing standards service

  1. 01Tell your landlord first. Mid Devon District Council says: write to your landlord or agent about the problems and give them 14 days to reply or arrange repairs.
  2. 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
Contact Mid Devon District CouncilPrivate tenants
Keep a note of the date you contact the council, and any reference.

The council will ask for evidence that you have contacted your landlord and agent.

From middevon.gov.uk/residents/private-sector-housing/private-…, checked 12 October 2026.

Council tenants

If you rent from Mid Devon District Council

Mid Devon District Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 01884 255255. Mid Devon repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. Acknowledged within 5 working days and dealt with by the Housing Complaints Officer or a service manager, with a resolution within 10 working days. How to complain

  3. Then

    Housing Ombudsman

    Free, once Mid Devon District Council’s complaints process is finished.

Ombudsman27%

of the Ombudsman’s findings about Mid Devon District Council in 2024/25 were maladministration.

Happy with repairs73%

of Mid Devon District Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; middevon.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.

Reported it to Mid Devon District Council and still waiting? You could claim compensation.

Check if you can claim

Housing association tenants

If you rent from a housing association in Mid Devon

Mid Devon District Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in Mid Devon

28 housing associations own 2,046 social homes in Mid Devon. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Mid Devon on 31 March 2025.

Housing associations in the South of England: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Mid Devon

In Mid Devon, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Mid Devon: questions

What is the Mid Devon environmental health number for housing problems?

The council’s housing standards service at Mid Devon District Council: email health@middevon.gov.uk. You can also use disrepair in your rented home (email) at middevon.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can I report Mid Devon District Council to environmental health?

No. Mid Devon District Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01884 255255, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in Mid Devon contact environmental health?

Mid Devon District Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in Mid Devon?

Yes. Mid Devon District Council says: write to your landlord or agent about the problems and give them 14 days to reply or arrange repairs.

Which housing associations own homes in Mid Devon?

28 housing associations own 2,046 social homes in Mid Devon, according to the Regulator of Social Housing (March 2025). The largest are LiveWest (467), Sovereign Network Group (351), Westward Housing (315), Abri (132) and Hastoe (127).

Is Report Repair part of Mid Devon District Council?

No. Report Repair is independent and not part of Mid Devon District Council. The contact details here are from Mid Devon District Council’s own website.

Not in Mid Devon?

Environmental Health in the South of England

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

Check if you can claim