Independent · not part of Royal Borough of Windsor and Maidenhead
Environmental Health in Windsor and Maidenhead: reporting a housing problem
Who Royal Borough of Windsor and Maidenhead’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: rbwm.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Residential ServicesFree to check · About 2 minutes
Who it helps
Who Environmental Health in Windsor and Maidenhead helps
Royal Borough of Windsor and Maidenhead deals with poor conditions in rented homes through its Residential Services. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
Royal Borough of Windsor and Maidenhead’s pages are written for private tenants and don’t mention housing association homes. What to do.
From rbwm.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Residential Services
- 01Tell your landlord first. Royal Borough of Windsor and Maidenhead says: contact your landlord or letting agent first and give them a reasonable time to arrange repairs.
- 02If it isn’t fixed, contact the council. The Residential Services’s details are below.
From rbwm.gov.uk/housing/private-tenants-housing-conditions, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Windsor and Maidenhead
Royal Borough of Windsor and Maidenhead’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in Windsor and Maidenhead
21 housing associations own 8,374 social homes in Windsor and Maidenhead. The largest:
- Housing Solutions repairs3,581 homes
- Abri repairs3,294 homes
- Riverside repairs488 homes
- Metropolitan Thames Valley Housing repairs321 homes
- A2Dominion repairs319 homes
- Anchor repairs146 homes
- The Swaythling Housing Society54 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Windsor and Maidenhead on 31 March 2025.
Housing associations in the South of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Windsor and Maidenhead
In Windsor and Maidenhead, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Windsor and Maidenhead: questions
How do I report a housing problem to environmental health in Windsor and Maidenhead?
Use private tenants: housing conditions complaint form at rbwm.gov.uk. Its pages are for private tenants and don’t cover housing association homes.
Can housing association tenants in Windsor and Maidenhead contact environmental health?
Royal Borough of Windsor and Maidenhead’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in Windsor and Maidenhead?
Yes. Royal Borough of Windsor and Maidenhead says: contact your landlord or letting agent first and give them a reasonable time to arrange repairs.
Which housing associations own homes in Windsor and Maidenhead?
21 housing associations own 8,374 social homes in Windsor and Maidenhead, according to the Regulator of Social Housing (March 2025). The largest are Housing Solutions (3,581), Abri (3,294), Riverside (488), Metropolitan Thames Valley Housing (321) and A2Dominion (319).
Is Report Repair part of Royal Borough of Windsor and Maidenhead?
No. Report Repair is independent and not part of Royal Borough of Windsor and Maidenhead. The contact details here are from Royal Borough of Windsor and Maidenhead’s own website.
Not in Windsor and Maidenhead?
Environmental Health in the South of England
- Environmental Health in AdurAdur District Council
- Environmental Health in BuckinghamshireBuckinghamshire Council
- Environmental Health in CornwallCornwall Council
- Environmental Health in SomersetSomerset Council
- Environmental Health in WiltshireWiltshire Council
- Environmental Health in WokingWoking Borough Council
- Environmental Health in WokinghamWokingham Borough Council
- Environmental Health in WorthingWorthing Borough Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.