Independent · not part of Worthing Borough Council

Environmental Health in Worthing: reporting a housing problem

Who Worthing Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: adur-worthing.gov.uk

Get the right helpWorthing

Who it helps

Who Environmental Health in Worthing helps

Worthing Borough Council deals with poor conditions in rented homes through its Private Sector Housing Team. It’s for private tenants. Housing association tenants are sent to their landlord.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsLandlord first

Housing association tenants should contact their landlord. What to do.

From adur-worthing.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Private Sector Housing Team

  1. 01Tell your landlord first. Worthing Borough Council says: report the problem to your landlord in writing first and keep a record.
  2. 02If it isn’t fixed, contact the council. The Private Sector Housing Team’s details are below. You’ll need an account to use the online form.
Contact Worthing Borough CouncilPrivate tenants
OnlineReport a housing condition problem onlineenvhealth.adur-worthing.gov.uk · account needed
Keep a note of the date you contact the council, and any reference.

From adur-worthing.gov.uk/housing/repairs-and-problems/private… and adur-worthing.gov.uk/housing/repairs-and-problems/housing…, checked 12 October 2026.

Housing association tenants

If you rent from a housing association in Worthing

Housing association tenants should contact their landlord. Start with your housing association’s repairs and complaints process.

Housing associations in Worthing

24 housing associations own 5,332 social homes in Worthing. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Worthing on 31 March 2025.

Housing associations in the South of England: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Worthing

In Worthing, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Worthing: questions

What is the Worthing environmental health number for housing problems?

The Private Sector Housing Team at Worthing Borough Council is on 01903 221064, or email private.sectorhousing@adur-worthing.gov.uk. You can also use report a housing condition problem online at envhealth.adur-worthing.gov.uk. It’s for private tenants. Housing association tenants are sent to their landlord.

Can housing association tenants in Worthing contact environmental health?

Housing association tenants should contact their landlord.

Do I have to tell my landlord before contacting environmental health in Worthing?

Yes. Worthing Borough Council says: report the problem to your landlord in writing first and keep a record.

Which housing associations own homes in Worthing?

24 housing associations own 5,332 social homes in Worthing, according to the Regulator of Social Housing (March 2025). The largest are Worthing Homes (3,010), Southern Housing (1,049), Clarion Housing (204), Saxon Weald (180) and Sanctuary Housing (163).

Is Report Repair part of Worthing Borough Council?

No. Report Repair is independent and not part of Worthing Borough Council. The contact details here are from Worthing Borough Council’s own website.

Not in Worthing?

Environmental Health in the South of England

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

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