Independent · not part of East Staffordshire Borough Council
Environmental Health in East Staffordshire: reporting a housing problem
Who East Staffordshire Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: eaststaffsbc.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Environmental Health TeamFree to check · About 2 minutes
Who it helps
Who Environmental Health in East Staffordshire helps
East Staffordshire Borough Council deals with poor conditions in rented homes through its Environmental Health Team. Its pages don’t say which tenants it’s for.
Contact the council if your landlord doesn’t fix it. How.
East Staffordshire Borough Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
From eaststaffsbc.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Environmental Health Team
- 01Tell your landlord first. Report the problem to your landlord or letting agent in writing, and keep a copy.
- 02If it isn’t fixed, contact the council. The Environmental Health Team’s details are below.
From eaststaffsbc.gov.uk/housing-and-property/your-home/tenant…, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in East Staffordshire
East Staffordshire Borough Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in East Staffordshire
22 housing associations own 7,709 social homes in East Staffordshire. The largest:
- Trent & Dove repairs6,040 homes
- Midland Heart repairs1,002 homes
- Sanctuary Housing repairs155 homes
- Platform Housing Group repairs102 homes
- East Midlands Homes repairs64 homes
- Sage Homes repairs57 homes
- Anchor repairs50 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in East Staffordshire on 31 March 2025.
Housing associations in the Midlands: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in East Staffordshire
In East Staffordshire, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in East Staffordshire: questions
What is the East Staffordshire environmental health number for housing problems?
The Environmental Health Team at East Staffordshire Borough Council is on 01283 508578. You can also use housing complaints (phone) at eaststaffsbc.gov.uk. Its pages don’t say which tenants it’s for.
Can housing association tenants in East Staffordshire contact environmental health?
East Staffordshire Borough Council’s pages are written for private tenants and don’t mention housing association homes.
Which housing associations own homes in East Staffordshire?
22 housing associations own 7,709 social homes in East Staffordshire, according to the Regulator of Social Housing (March 2025). The largest are Trent & Dove (6,040), Midland Heart (1,002), Sanctuary Housing (155), Platform Housing Group (102) and East Midlands Homes (64).
Is Report Repair part of East Staffordshire Borough Council?
No. Report Repair is independent and not part of East Staffordshire Borough Council. The contact details here are from East Staffordshire Borough Council’s own website.
Not in East Staffordshire?
Environmental Health in the Midlands
- Environmental Health in BirminghamBirmingham City Council
- Environmental Health in CoventryCoventry City Council
- Environmental Health in ErewashErewash Borough Council
- Environmental Health in GedlingGedling Borough Council
- Environmental Health in HarboroughHarborough District Council
- Environmental Health in HerefordshireHerefordshire Council
- Environmental Health in North NorthamptonshireNorth Northamptonshire Council
- Environmental Health in WalsallWalsall Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.