Independent · not part of Erewash Borough Council

Environmental Health in Erewash: reporting a housing problem

Who Erewash Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: erewash.gov.uk

Get the right helpErewash

Who it helps

Who Environmental Health in Erewash helps

Erewash Borough Council deals with poor conditions in rented homes through its Private Sector Housing Team. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

Housing association tenants should usually use their landlord's complaints procedure first. What to do.

From erewash.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Private Sector Housing Team

  1. 01Tell your landlord first. Erewash Borough Council says: tell your landlord about the repairs needed, preferably in writing, then call the council if the work is not done.
  2. 02If it isn’t fixed, contact the council. The Private Sector Housing Team’s details are below.
Contact Erewash Borough CouncilPrivate tenants
Keep a note of the date you contact the council, and any reference.

From erewash.gov.uk/housing/privately-rented-homes/repairs-pri…, checked 12 October 2026.

Housing association tenants

If you rent from a housing association in Erewash

Housing association tenants should usually use their landlord's complaints procedure first. Start with your housing association’s repairs and complaints process.

Housing associations in Erewash

19 housing associations own 7,018 social homes in Erewash. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Erewash on 31 March 2025.

Housing associations in the Midlands: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Erewash

In Erewash, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Erewash: questions

What is the Erewash environmental health number for housing problems?

The Private Sector Housing Team at Erewash Borough Council is on 0115 931 6010, or email environmentalhealth@erewash.gov.uk. You can also use repairs to privately rented homes (phone and email) at erewash.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can housing association tenants in Erewash contact environmental health?

Housing association tenants should usually use their landlord's complaints procedure first.

Do I have to tell my landlord before contacting environmental health in Erewash?

Yes. Erewash Borough Council says: tell your landlord about the repairs needed, preferably in writing, then call the council if the work is not done.

Which housing associations own homes in Erewash?

19 housing associations own 7,018 social homes in Erewash, according to the Regulator of Social Housing (March 2025). The largest are East Midlands Homes (5,285), Metropolitan Thames Valley Housing (372), Futures Housing Group (252), Riverside (234) and Places for People (193).

Is Report Repair part of Erewash Borough Council?

No. Report Repair is independent and not part of Erewash Borough Council. The contact details here are from Erewash Borough Council’s own website.

Not in Erewash?

Environmental Health in the Midlands

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

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