Independent · not part of Harborough District Council

Environmental Health in Harborough: reporting a housing problem

Who Harborough District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: harborough.gov.uk

Get the right helpHarborough

Who it helps

Who Environmental Health in Harborough helps

Harborough District Council deals with poor conditions in rented homes through its housing standards service. It’s for private tenants. Housing association tenants are sent to their landlord.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsLandlord first

Housing association tenants should use their association's complaints procedure first, then can contact the Housing Ombudsman. What to do.

From harborough.gov.uk, checked 12 October 2026.

Private tenants

Contacting the council’s housing standards service

  1. 01Tell your landlord first. Harborough District Council says: ask your landlord or letting agent for their help first.
  2. 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
Contact Harborough District CouncilPrivate tenants
OnlineHousing complaints page (email)harborough.gov.uk
Keep a note of the date you contact the council, and any reference.

When you email, include photos of any damp, mould or disrepair, how long it has gone on and what your landlord has done.

From harborough.gov.uk/info/20035/regulatory_services/523/hous…, checked 12 October 2026.

Housing association tenants

If you rent from a housing association in Harborough

Housing association tenants should use their association's complaints procedure first, then can contact the Housing Ombudsman. Start with your housing association’s repairs and complaints process.

Housing associations in Harborough

22 housing associations own 4,998 social homes in Harborough. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Harborough on 31 March 2025.

Housing associations in the Midlands: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Harborough

In Harborough, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Harborough: questions

What is the Harborough environmental health number for housing problems?

The council’s housing standards service at Harborough District Council: email environment@harborough.gov.uk. You can also use housing complaints page (email) at harborough.gov.uk. It’s for private tenants. Housing association tenants are sent to their landlord.

Can housing association tenants in Harborough contact environmental health?

Housing association tenants should use their association's complaints procedure first, then can contact the Housing Ombudsman.

Do I have to tell my landlord before contacting environmental health in Harborough?

Yes. Harborough District Council says: ask your landlord or letting agent for their help first.

Which housing associations own homes in Harborough?

22 housing associations own 4,998 social homes in Harborough, according to the Regulator of Social Housing (March 2025). The largest are Platform Housing Group (2,648), East Midlands Homes (775), Amplius (294), Midland Heart (294) and Sage Homes (211).

Is Report Repair part of Harborough District Council?

No. Report Repair is independent and not part of Harborough District Council. The contact details here are from Harborough District Council’s own website.

Not in Harborough?

Environmental Health in the Midlands

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

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