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  1. 01Damp and mould
  2. 02Leaks
  3. 03Heating or hot water
  4. 04Electrics
  5. 05Windows or doors
  6. 06Pests
  7. 07Structure or roof
  8. 08Something else

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Report Repair · FCA authorised, FRN 830182

Independent · not part of Hinckley and Bosworth Borough Council

Environmental Health in Hinckley and Bosworth: reporting a housing problem

Who Hinckley and Bosworth Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: hinckley-bosworth.gov.uk

Get the right helpHinckley and Bosworth

Who is your landlord?

Hinckley and Bosworth Borough CouncilEnvironmental Health can’t act against the council. Check if you can claim A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Private Sector Housing Team

Free to check · About 2 minutes

Who it helps

Who Environmental Health in Hinckley and Bosworth helps

Hinckley and Bosworth Borough Council deals with poor conditions in rented homes through its Private Sector Housing Team. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

Hinckley and Bosworth Borough Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From hinckley-bosworth.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Private Sector Housing Team

  1. 01Tell your landlord first. Hinckley and Bosworth Borough Council says: report the problem to your landlord or letting agent in writing as soon as possible.
  2. 02If it isn’t fixed, contact the council. The Private Sector Housing Team’s details are below.
Contact Hinckley and Bosworth Borough CouncilPrivate tenants
OnlinePrivate Sector Housing contact formhinckley-bosworth.gov.uk
Phone01455 238141
Keep a note of the date you contact the council, and any reference.

The team can give advice or arrange an inspection if your landlord refuses to carry out repairs.

From hinckley-bosworth.gov.uk/info/108/advice_for_private_tena…, checked 12 October 2026.

Council tenants

If you rent from Hinckley and Bosworth Borough Council

Hinckley and Bosworth Borough Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 01455 238141, or online. Hinckley and Bosworth repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. Acknowledged within 5 working days, with a full reply within 10 working days of that.

  3. Then

    Housing Ombudsman

    Free, once Hinckley and Bosworth Borough Council’s complaints process is finished.

Happy with repairs78%

of Hinckley and Bosworth Borough Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; hinckley-bosworth.gov.uk; tenant satisfaction measures 2024/25.

Reported it to Hinckley and Bosworth Borough Council and still waiting? You could claim compensation.

Check if you can claim

Housing association tenants

If you rent from a housing association in Hinckley and Bosworth

Hinckley and Bosworth Borough Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in Hinckley and Bosworth

24 housing associations own 3,324 social homes in Hinckley and Bosworth. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Hinckley and Bosworth on 31 March 2025.

Housing associations in the Midlands: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Hinckley and Bosworth

In Hinckley and Bosworth, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Hinckley and Bosworth: questions

What is the Hinckley and Bosworth environmental health number for housing problems?

The Private Sector Housing Team at Hinckley and Bosworth Borough Council is on 01455 238141. You can also use private Sector Housing contact form at hinckley-bosworth.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can I report Hinckley and Bosworth Borough Council to environmental health?

No. Hinckley and Bosworth Borough Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01455 238141, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in Hinckley and Bosworth contact environmental health?

Hinckley and Bosworth Borough Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in Hinckley and Bosworth?

Yes. Hinckley and Bosworth Borough Council says: report the problem to your landlord or letting agent in writing as soon as possible.

Which housing associations own homes in Hinckley and Bosworth?

24 housing associations own 3,324 social homes in Hinckley and Bosworth, according to the Regulator of Social Housing (March 2025). The largest are Orbit (741), Midland Heart (490), Platform Housing Group (480), East Midlands Homes (297) and Riverside (243).

Is Report Repair part of Hinckley and Bosworth Borough Council?

No. Report Repair is independent and not part of Hinckley and Bosworth Borough Council. The contact details here are from Hinckley and Bosworth Borough Council’s own website.

Not in Hinckley and Bosworth?

Environmental Health in the Midlands

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Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

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