Independent · not part of Mansfield District Council

Environmental Health in Mansfield: reporting a housing problem

Who Mansfield District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: mansfield.gov.uk

Get the right helpMansfield

Who it helps

Who Environmental Health in Mansfield helps

Mansfield District Council deals with poor conditions in rented homes through its Private Sector Housing Team. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

Mansfield District Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From mansfield.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Private Sector Housing Team

  1. 01Tell your landlord first. Mansfield District Council says: contact your landlord first and allow a reasonable time for repairs.
  2. 02If it isn’t fixed, contact the council. The Private Sector Housing Team’s details are below.
Contact Mansfield District CouncilPrivate tenants
Keep a note of the date you contact the council, and any reference.

The team can also advise on harassment and illegal eviction.

From mansfield.gov.uk/private-sector-housing/advice-private-te…, checked 12 October 2026.

Council tenants

If you rent from Mansfield District Council

Mansfield District Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 01623 463463. Mansfield repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. A full reply aimed for within 10 working days of receiving your complaint.

  3. Then

    Housing Ombudsman

    Free, once Mansfield District Council’s complaints process is finished.

Happy with repairs73%

of Mansfield District Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; mansfield.gov.uk; tenant satisfaction measures 2024/25.

Reported it to Mansfield District Council and still waiting? You could claim compensation.

Check if you can claim

Housing association tenants

If you rent from a housing association in Mansfield

Mansfield District Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in Mansfield

29 housing associations own 2,529 social homes in Mansfield. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Mansfield on 31 March 2025.

Housing associations in the Midlands: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Mansfield

In Mansfield, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Mansfield: questions

What is the Mansfield environmental health number for housing problems?

The Private Sector Housing Team at Mansfield District Council is on 01623 463212, or email adminpsh@mansfield.gov.uk. You can also use private tenants page (phone and email) at mansfield.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can I report Mansfield District Council to environmental health?

No. Mansfield District Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01623 463463, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in Mansfield contact environmental health?

Mansfield District Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in Mansfield?

Yes. Mansfield District Council says: contact your landlord first and allow a reasonable time for repairs.

Which housing associations own homes in Mansfield?

29 housing associations own 2,529 social homes in Mansfield, according to the Regulator of Social Housing (March 2025). The largest are PA Housing (733), Places for People (405), Nottingham Community Housing Association (206), East Midlands Homes (202) and Brunts Charity (153).

Is Report Repair part of Mansfield District Council?

No. Report Repair is independent and not part of Mansfield District Council. The contact details here are from Mansfield District Council’s own website.

Not in Mansfield?

Environmental Health in the Midlands

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

Check if you can claim