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What you can claim for

  1. 01Damp and mould
  2. 02Leaks
  3. 03Heating or hot water
  4. 04Electrics
  5. 05Windows or doors
  6. 06Pests
  7. 07Structure or roof
  8. 08Something else

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Report Repair · FCA authorised, FRN 830182

Independent · not part of North East Derbyshire District Council

Environmental Health in North East Derbyshire: reporting a housing problem

Who North East Derbyshire District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: ne-derbyshire.gov.uk

Get the right helpNorth East Derbyshire

Who is your landlord?

North East Derbyshire District CouncilEnvironmental Health can’t act against the council. Check if you can claim A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Environmental Health

Free to check · About 2 minutes

Who it helps

Who Environmental Health in North East Derbyshire helps

North East Derbyshire District Council deals with poor conditions in rented homes through its Environmental Health. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

North East Derbyshire District Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From ne-derbyshire.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Environmental Health

  1. 01Tell your landlord first. North East Derbyshire District Council says: contact the council if your landlord does not carry out the repairs.
  2. 02If it isn’t fixed, contact the council. The Environmental Health’s details are below.
Contact North East Derbyshire District CouncilPrivate tenants
OnlineHousing services page (phone contact)ne-derbyshire.gov.uk
Phone(01246) 231111
Keep a note of the date you contact the council, and any reference.

From ne-derbyshire.gov.uk/about-the-council/our-services/housing, checked 12 October 2026.

Council tenants

If you rent from North East Derbyshire District Council

North East Derbyshire District Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 01246 217670, or online. North East Derbyshire repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. Acknowledged within 5 working days, with a reply within 10 working days of that.

  3. Then

    Housing Ombudsman

    Free, once North East Derbyshire District Council’s complaints process is finished.

Happy with repairs85%

of North East Derbyshire District Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; rykneldhomes.org.uk; tenant satisfaction measures 2024/25.

Reported it to North East Derbyshire District Council and still waiting? You could claim compensation.

Check if you can claim

Housing association tenants

If you rent from a housing association in North East Derbyshire

North East Derbyshire District Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in North East Derbyshire

29 housing associations own 1,694 social homes in North East Derbyshire. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in North East Derbyshire on 31 March 2025.

Housing associations in the Midlands: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in North East Derbyshire

In North East Derbyshire, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in North East Derbyshire: questions

What is the North East Derbyshire environmental health number for housing problems?

The Environmental Health at North East Derbyshire District Council is on (01246) 231111. You can also use housing services page (phone contact) at ne-derbyshire.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can I report North East Derbyshire District Council to environmental health?

No. North East Derbyshire District Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01246 217670, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in North East Derbyshire contact environmental health?

North East Derbyshire District Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in North East Derbyshire?

Yes. North East Derbyshire District Council says: contact the council if your landlord does not carry out the repairs.

Which housing associations own homes in North East Derbyshire?

29 housing associations own 1,694 social homes in North East Derbyshire, according to the Regulator of Social Housing (March 2025). The largest are South Yorkshire Housing Association (297), East Midlands Homes (190), The Guinness Partnership (169), Places for People (136) and Metropolitan Thames Valley Housing (134).

Is Report Repair part of North East Derbyshire District Council?

No. Report Repair is independent and not part of North East Derbyshire District Council. The contact details here are from North East Derbyshire District Council’s own website.

Not in North East Derbyshire?

Environmental Health in the Midlands

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Council or housing association repair still not fixed?

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