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What you can claim for

  1. 01Damp and mould
  2. 02Leaks
  3. 03Heating or hot water
  4. 04Electrics
  5. 05Windows or doors
  6. 06Pests
  7. 07Structure or roof
  8. 08Something else

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Report Repair · FCA authorised, FRN 830182

Independent · not part of Melton Borough Council

Environmental Health in Melton: reporting a housing problem

Who Melton Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: melton.gov.uk

Get the right helpMelton

Who is your landlord?

Melton Borough CouncilEnvironmental Health can’t act against the council. Check if you can claim A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Environmental Health

Free to check · About 2 minutes

Who it helps

Who Environmental Health in Melton helps

Melton Borough Council deals with poor conditions in rented homes through its Environmental Health. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

Melton Borough Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From melton.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Environmental Health

  1. 01Tell your landlord first. Melton Borough Council says: ask your landlord or letting agent for their help first, and contact the council if that does not resolve the problem.
  2. 02If it isn’t fixed, contact the council. The Environmental Health’s details are below.
Contact Melton Borough CouncilPrivate tenants
OnlineReport a problem with a privately rented property onlineforms.melton.gov.uk
Keep a note of the date you contact the council, and any reference.

From melton.gov.uk/housing/private-housing-and-housing-associa…, checked 12 October 2026.

Council tenants

If you rent from Melton Borough Council

Melton Borough Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 01664 502502, or online. Melton repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. Acknowledged within 5 working days, with a reply within 10 working days of that.

  3. Then

    Housing Ombudsman

    Free, once Melton Borough Council’s complaints process is finished.

Happy with repairs72%

of Melton Borough Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; melton.gov.uk; tenant satisfaction measures 2024/25.

Reported it to Melton Borough Council and still waiting? You could claim compensation.

Check if you can claim

Housing association tenants

If you rent from a housing association in Melton

Melton Borough Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in Melton

19 housing associations own 1,309 social homes in Melton. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Melton on 31 March 2025.

Housing associations in the Midlands: repair contacts

Reported it and still not fixed? You could claim compensation.

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Your options

Your options in Melton

In Melton, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Melton: questions

How do I report a housing problem to environmental health in Melton?

Use report a problem with a privately rented property online at forms.melton.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can I report Melton Borough Council to environmental health?

No. Melton Borough Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01664 502502, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in Melton contact environmental health?

Melton Borough Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in Melton?

Yes. Melton Borough Council says: ask your landlord or letting agent for their help first, and contact the council if that does not resolve the problem.

Which housing associations own homes in Melton?

19 housing associations own 1,309 social homes in Melton, according to the Regulator of Social Housing (March 2025). The largest are East Midlands Homes (312), Nottingham Community Housing Association (258), Platform Housing Group (227), PA Housing (122) and Riverside (93).

Is Report Repair part of Melton Borough Council?

No. Report Repair is independent and not part of Melton Borough Council. The contact details here are from Melton Borough Council’s own website.

Not in Melton?

Environmental Health in the Midlands

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Council or housing association repair still not fixed?

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