Independent · not part of Malvern Hills District Council
Environmental Health in Malvern Hills: reporting a housing problem
Who Malvern Hills District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: malvernhills.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Private Sector Housing TeamFree to check · About 2 minutes
Who it helps
Who Environmental Health in Malvern Hills helps
Malvern Hills District Council deals with poor conditions in rented homes through its Private Sector Housing Team. Its pages don’t say which tenants it’s for.
Tell your landlord first, then contact the council. How.
Malvern Hills District Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
From malvernhills.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Private Sector Housing Team
- 01Tell your landlord first. Malvern Hills District Council says: tell your landlord or repairs team about the problem and note the date you reported it.
- 02If it isn’t fixed, contact the council. The Private Sector Housing Team’s details are below.
From malvernhills.gov.uk, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Malvern Hills
Malvern Hills District Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in Malvern Hills
15 housing associations own 6,234 social homes in Malvern Hills. The largest:
- Platform Housing Group repairs4,635 homes
- Citizen repairs488 homes
- Stonewater repairs375 homes
- Bromford Flagship repairs262 homes
- Sanctuary Housing repairs212 homes
- Rooftop Housing Group repairs68 homes
- Community Housing repairs67 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Malvern Hills on 31 March 2025.
Housing associations in the Midlands: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Malvern Hills
In Malvern Hills, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Malvern Hills: questions
What is the Malvern Hills environmental health number for housing problems?
The Private Sector Housing Team at Malvern Hills District Council is on 01386 565341. You can also use housing standards page (phone and email) at malvernhills.gov.uk. Its pages don’t say which tenants it’s for.
Can housing association tenants in Malvern Hills contact environmental health?
Malvern Hills District Council’s pages are written for private tenants and don’t mention housing association homes.
Do I have to tell my landlord before contacting environmental health in Malvern Hills?
Yes. Malvern Hills District Council says: tell your landlord or repairs team about the problem and note the date you reported it.
Which housing associations own homes in Malvern Hills?
15 housing associations own 6,234 social homes in Malvern Hills, according to the Regulator of Social Housing (March 2025). The largest are Platform Housing Group (4,635), Citizen (488), Stonewater (375), Bromford Flagship (262) and Sanctuary Housing (212).
Is Report Repair part of Malvern Hills District Council?
No. Report Repair is independent and not part of Malvern Hills District Council. The contact details here are from Malvern Hills District Council’s own website.
Not in Malvern Hills?
Environmental Health in the Midlands
- Environmental Health in BirminghamBirmingham City Council
- Environmental Health in CoventryCoventry City Council
- Environmental Health in MansfieldMansfield District Council
- Environmental Health in MeltonMelton Borough Council
- Environmental Health in Newcastle-under-LymeNewcastle-under-Lyme Borough Council
- Environmental Health in North East DerbyshireNorth East Derbyshire District Council
- Environmental Health in North NorthamptonshireNorth Northamptonshire Council
- Environmental Health in WalsallWalsall Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.