Independent · not part of Haringey Council

Environmental Health in Haringey: reporting a housing problem

Who Haringey Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: haringey.gov.uk

Get the right helpHaringey

Who it helps

Who Environmental Health in Haringey helps

Haringey Council deals with poor conditions in rented homes through its Private Sector Housing Team. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

Housing association tenants should log the complaint with their housing association first, then its complaints team. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From haringey.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Private Sector Housing Team

  1. 01Tell your landlord first. Haringey Council says: tell your agent or landlord your concerns in writing before you report them to the council, and allow reasonable time.
  2. 02If it isn’t fixed, contact the council. The Private Sector Housing Team’s details are below.
Contact Haringey CouncilPrivate tenants
OnlineReport a problem in private rented housing onlinepropertylicensing.haringey.gov.uk
Keep a note of the date you contact the council, and any reference.

From haringey.gov.uk/housing/private-sector-renting/private-te…, checked 12 October 2026.

Council tenants

If you rent from Haringey Council

Haringey Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 020 8489 5611, or online. Haringey repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. Acknowledged within 5 working days, with a full reply within 10 working days. How to complain

  3. Then

    Housing Ombudsman

    Free, once Haringey Council’s complaints process is finished.

Ombudsman95%

of the Ombudsman’s findings about Haringey Council in 2024/25 were maladministration.

Happy with repairs49%

of Haringey Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; haringey.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.

Reported it to Haringey Council and still waiting? You could claim compensation.

Check if you can claim

Housing association tenants

If you rent from a housing association in Haringey

Housing association tenants should log the complaint with their housing association first, then its complaints team. Start with your housing association’s repairs and complaints process.

Housing associations in Haringey

49 housing associations own 13,977 social homes in Haringey. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Haringey on 31 March 2025.

Housing associations in London: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Haringey

In Haringey, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Haringey: questions

What is the Haringey environmental health number for housing problems?

The Private Sector Housing Team at Haringey Council: email PrivateSectorHousingTeamEnquiries@haringey.gov.uk. You can also use report a problem in private rented housing online at propertylicensing.haringey.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can I report Haringey Council to environmental health?

No. Haringey Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 020 8489 5611, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in Haringey contact environmental health?

Housing association tenants should log the complaint with their housing association first, then its complaints team.

Do I have to tell my landlord before contacting environmental health in Haringey?

Yes. Haringey Council says: tell your agent or landlord your concerns in writing before you report them to the council, and allow reasonable time.

Which housing associations own homes in Haringey?

49 housing associations own 13,977 social homes in Haringey, according to the Regulator of Social Housing (March 2025). The largest are L&Q (2,760), Metropolitan Thames Valley Housing (2,008), Clarion Housing (1,718), Peabody (1,201), Newlon Housing Trust (1,178).

Is Report Repair part of Haringey Council?

No. Report Repair is independent and not part of Haringey Council. The contact details here are from Haringey Council’s own website.

Not in Haringey?

Environmental Health in London

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

Check if you can claim