Independent · not part of City of Doncaster Council
Environmental Health in Doncaster: reporting a housing problem
Who City of Doncaster Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: doncaster.gov.uk
Who it helps
Who Environmental Health in Doncaster helps
City of Doncaster Council deals with poor conditions in rented homes through its Housing Enforcement Team. Its pages are for private tenants and don’t cover housing association homes.
Tell your landlord first, then contact the council. How.
Housing association tenants can use this form only in limited cases, after their landlord's complaints process has been used up. What to do.
The council can’t take action against itself. What to do instead.
From doncaster.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Housing Enforcement Team
- 01Tell your landlord first. City of Doncaster Council says: tell your landlord about the disrepair problems before you submit the form.
- 02If it isn’t fixed, contact the council. The Housing Enforcement Team’s details are below.
From doncaster.gov.uk/doitonline/private-rented-accommodation-…, checked 12 October 2026.
Council tenants
If you rent from City of Doncaster Council
City of Doncaster Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.
- Step 1
Report the repair
Repairs: 01302 862862. Doncaster repair contacts and timescales
- Step 2
Complain
If it isn’t fixed, complain to the council. Acknowledged within 5 working days and investigated within 10 working days. How to complain
- Then
Housing Ombudsman
Free, once City of Doncaster Council’s complaints process is finished.
of the Ombudsman’s findings about City of Doncaster Council in 2024/25 were maladministration.
of City of Doncaster Council tenants were satisfied with repairs in 2024/25.
Sources: Citizens Advice; stlegerhomes.co.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.
Reported it to City of Doncaster Council and still waiting? You could claim compensation.
Check if you can claimHousing association tenants
If you rent from a housing association in Doncaster
Housing association tenants can use this form only in limited cases, after their landlord's complaints process has been used up. Start with your housing association’s repairs and complaints process.
Housing associations in Doncaster
38 housing associations own 6,007 social homes in Doncaster. The largest:
- Together Housing repairs882 homes
- Sanctuary Housing repairs879 homes
- The Guinness Partnership repairs617 homes
- South Yorkshire Housing Association repairs518 homes
- Places for People repairs420 homes
- Housing 21 repairs396 homes
- Yorkshire Housing repairs334 homes
- Sage Homes repairs259 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Doncaster on 31 March 2025.
Housing associations in the North of England: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Doncaster
In Doncaster, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Doncaster: questions
How do I report a housing problem to environmental health in Doncaster?
Use report repair problems in private rented accommodation online at doncaster.gov.uk. Its pages are for private tenants and don’t cover housing association homes.
Can I report City of Doncaster Council to environmental health?
No. City of Doncaster Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01302 862862, then complain to the council and, after that, the Housing Ombudsman.
Check if you can claimCan housing association tenants in Doncaster contact environmental health?
Housing association tenants can use this form only in limited cases, after their landlord's complaints process has been used up.
Do I have to tell my landlord before contacting environmental health in Doncaster?
Yes. City of Doncaster Council says: tell your landlord about the disrepair problems before you submit the form.
Which housing associations own homes in Doncaster?
38 housing associations own 6,007 social homes in Doncaster, according to the Regulator of Social Housing (March 2025). The largest are Together Housing (882), Sanctuary Housing (879), The Guinness Partnership (617), South Yorkshire Housing Association (518) and Places for People (420).
Is Report Repair part of City of Doncaster Council?
No. Report Repair is independent and not part of City of Doncaster Council. The contact details here are from City of Doncaster Council’s own website.
Not in Doncaster?
Environmental Health in the North of England
- Environmental Health in County DurhamDurham County Council
- Environmental Health in FyldeFylde Borough Council
- Environmental Health in GatesheadGateshead Council
- Environmental Health in HaltonHalton Borough Council
- Environmental Health in LiverpoolLiverpool City Council
- Environmental Health in ManchesterManchester City Council
- Environmental Health in the East Riding of YorkshireEast Riding of Yorkshire Council
- Environmental Health in WakefieldWakefield Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.