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What you can claim for

  1. 01Damp and mould
  2. 02Leaks
  3. 03Heating or hot water
  4. 04Electrics
  5. 05Windows or doors
  6. 06Pests
  7. 07Structure or roof
  8. 08Something else

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Report Repair · FCA authorised, FRN 830182

Independent · not part of East Riding of Yorkshire Council

Environmental Health in the East Riding of Yorkshire: reporting a housing problem

Who East Riding of Yorkshire Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: eastriding.gov.uk

Get the right helpThe East Riding of Yorkshire

Who is your landlord?

East Riding of Yorkshire CouncilEnvironmental Health can’t act against the council. Check if you can claim A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Private sector housing team

Free to check · About 2 minutes

Who it helps

Who Environmental Health in the East Riding of Yorkshire helps

East Riding of Yorkshire Council deals with poor conditions in rented homes through its Private sector housing team. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

East Riding of Yorkshire Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From eastriding.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Private sector housing team

  1. 01Tell your landlord first. East Riding of Yorkshire Council says: report repairs to your landlord as soon as possible.
  2. 02If it isn’t fixed, contact the council. The Private sector housing team’s details are below.
Contact East Riding of Yorkshire CouncilPrivate tenants
OnlineReport an issue with your landlord or tenancy onlineeastriding.gov.uk
Emailprivate.sector.housing@eastriding.gov.uk
Keep a note of the date you contact the council, and any reference.

From eastriding.gov.uk/housing/private-housing-residents/advic…, checked 12 October 2026.

Council tenants

If you rent from East Riding of Yorkshire Council

East Riding of Yorkshire Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 01482 396301, or online. East Riding repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. It should reply within 10 working days. How to complain

  3. Then

    Housing Ombudsman

    Free, once East Riding of Yorkshire Council’s complaints process is finished.

Ombudsman69%

of the Ombudsman’s findings about East Riding of Yorkshire Council in 2024/25 were maladministration.

Happy with repairs79%

of East Riding of Yorkshire Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; eastriding.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.

Reported it to East Riding of Yorkshire Council and still waiting? You could claim compensation.

Check if you can claim

Housing association tenants

If you rent from a housing association in the East Riding of Yorkshire

East Riding of Yorkshire Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in the East Riding of Yorkshire

39 housing associations own 5,075 social homes in East Riding of Yorkshire. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in East Riding of Yorkshire on 31 March 2025.

Housing associations in the North of England: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in the East Riding of Yorkshire

In the East Riding of Yorkshire, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in the East Riding of Yorkshire: questions

What is the East Riding of Yorkshire environmental health number for housing problems?

The Private sector housing team at East Riding of Yorkshire Council: email private.sector.housing@eastriding.gov.uk. You can also use report an issue with your landlord or tenancy online at eastriding.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can I report East Riding of Yorkshire Council to environmental health?

No. East Riding of Yorkshire Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01482 396301, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in the East Riding of Yorkshire contact environmental health?

East Riding of Yorkshire Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in the East Riding of Yorkshire?

Yes. East Riding of Yorkshire Council says: report repairs to your landlord as soon as possible.

Which housing associations own homes in the East Riding of Yorkshire?

39 housing associations own 5,075 social homes in East Riding of Yorkshire, according to the Regulator of Social Housing (March 2025). The largest are Together Housing (654), Vico Homes (631), Karbon Homes (487), Yorkshire Housing (460) and Places for People (421).

Is Report Repair part of East Riding of Yorkshire Council?

No. Report Repair is independent and not part of East Riding of Yorkshire Council. The contact details here are from East Riding of Yorkshire Council’s own website.

Not in the East Riding of Yorkshire?

Environmental Health in the North of England

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

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