Independent · not part of South Holland District Council
Environmental Health in South Holland: reporting a housing problem
Who South Holland District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: sholland.gov.uk
Who it helps
Who Environmental Health in South Holland helps
South Holland District Council deals with poor conditions in rented homes through its Housing Standards team. It helps private tenants, and South Holland District Council says housing association tenants can use it too.
Tell your landlord first, then contact the council. How.
South Holland District Council says housing association tenants can use it. What to do.
The council can’t take action against itself. What to do instead.
From sholland.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Housing Standards team
- 01Tell your landlord first. South Holland District Council says: report the problem to your landlord first, preferably in writing, and give them a reasonable time to respond.
- 02If it isn’t fixed, contact the council. The Housing Standards team’s details are below.
Problems caused by a neighbouring property, such as leaks causing damp, go to the Environmental Protection team instead.
From sholland.gov.uk/article/17638/Disrepairs, checked 12 October 2026.
Council tenants
If you rent from South Holland District Council
South Holland District Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.
- Step 1
Report the repair
Repairs: 01775 761161. South Holland repair contacts and timescales
- Step 2
Complain
If it isn’t fixed, complain to the council. Investigated and answered in writing, aiming for within 10 working days.
- Then
Housing Ombudsman
Free, once South Holland District Council’s complaints process is finished.
of South Holland District Council tenants were satisfied with repairs in 2024/25.
Sources: Citizens Advice; sholland.gov.uk; tenant satisfaction measures 2024/25.
Reported it to South Holland District Council and still waiting? You could claim compensation.
Check if you can claimHousing association tenants
If you rent from a housing association in South Holland
South Holland District Council says housing association tenants can use it. Most still start with their housing association’s repairs and complaints process.
Housing associations in South Holland
23 housing associations own 2,333 social homes in South Holland. The largest:
- Amplius repairs961 homes
- Platform Housing Group repairs546 homes
- Accent Housing repairs276 homes
- Cross Keys Homes repairs136 homes
- Lincolnshire Housing Partnership repairs73 homes
- Heylo Housing Registered Provider71 homes
- Lincolnshire Rural Housing Association65 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in South Holland on 31 March 2025.
Housing associations in the Midlands: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in South Holland
In South Holland, Environmental Health is for private and housing association tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in South Holland: questions
How do I report a housing problem to environmental health in South Holland?
Use report a disrepair by email to Housing Standards at sholland.gov.uk. It helps private tenants, and South Holland District Council says housing association tenants can use it too.
Can I report South Holland District Council to environmental health?
No. South Holland District Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01775 761161, then complain to the council and, after that, the Housing Ombudsman.
Check if you can claimCan housing association tenants in South Holland contact environmental health?
South Holland District Council says housing association tenants can use it.
Do I have to tell my landlord before contacting environmental health in South Holland?
Yes. South Holland District Council says: report the problem to your landlord first, preferably in writing, and give them a reasonable time to respond.
Which housing associations own homes in South Holland?
23 housing associations own 2,333 social homes in South Holland, according to the Regulator of Social Housing (March 2025). The largest are Amplius (961), Platform Housing Group (546), Accent Housing (276), Cross Keys Homes (136) and Lincolnshire Housing Partnership (73).
Is Report Repair part of South Holland District Council?
No. Report Repair is independent and not part of South Holland District Council. The contact details here are from South Holland District Council’s own website.
Not in South Holland?
Environmental Health in the Midlands
- Environmental Health in BirminghamBirmingham City Council
- Environmental Health in CoventryCoventry City Council
- Environmental Health in North NorthamptonshireNorth Northamptonshire Council
- Environmental Health in South KestevenSouth Kesteven District Council
- Environmental Health in South StaffordshireSouth Staffordshire Council
- Environmental Health in StaffordStafford Borough Council
- Environmental Health in Staffordshire MoorlandsStaffordshire Moorlands District Council
- Environmental Health in WalsallWalsall Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.