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What you can claim for

  1. 01Damp and mould
  2. 02Leaks
  3. 03Heating or hot water
  4. 04Electrics
  5. 05Windows or doors
  6. 06Pests
  7. 07Structure or roof
  8. 08Something else

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Report Repair · FCA authorised, FRN 830182

Independent · not part of South Kesteven District Council

Environmental Health in South Kesteven: reporting a housing problem

Who South Kesteven District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: southkesteven.gov.uk

Get the right helpSouth Kesteven

Who is your landlord?

South Kesteven District CouncilEnvironmental Health can’t act against the council. Check if you can claim A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards service

Free to check · About 2 minutes

Who it helps

Who Environmental Health in South Kesteven helps

South Kesteven District Council deals with poor conditions in rented homes through its housing standards service. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Contact the council if your landlord doesn’t fix it. How.

Housing association tenantsNot covered

South Kesteven District Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From southkesteven.gov.uk, checked 12 October 2026.

Private tenants

Contacting the council’s housing standards service

  1. 01Tell your landlord first. Report the problem to your landlord or letting agent in writing, and keep a copy.
  2. 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
Contact South Kesteven District CouncilPrivate tenants
OnlineOnline form: private sector housing complaintsouthkesteven.gov.uk
Keep a note of the date you contact the council, and any reference.

From southkesteven.gov.uk/housing/private-renting-and-homeowne…, checked 12 October 2026.

Council tenants

If you rent from South Kesteven District Council

South Kesteven District Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 01476 406080, or online. South Kesteven repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. Acknowledged within 5 working days, with a response from a senior officer within 10 working days. How to complain

  3. Then

    Housing Ombudsman

    Free, once South Kesteven District Council’s complaints process is finished.

Ombudsman73%

of the Ombudsman’s findings about South Kesteven District Council in 2024/25 were maladministration.

Happy with repairs66%

of South Kesteven District Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; southkesteven.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.

Reported it to South Kesteven District Council and still waiting? You could claim compensation.

Check if you can claim

Housing association tenants

If you rent from a housing association in South Kesteven

South Kesteven District Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in South Kesteven

28 housing associations own 3,458 social homes in South Kesteven. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in South Kesteven on 31 March 2025.

Housing associations in the Midlands: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in South Kesteven

In South Kesteven, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in South Kesteven: questions

How do I report a housing problem to environmental health in South Kesteven?

Use online form: private sector housing complaint at southkesteven.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can I report South Kesteven District Council to environmental health?

No. South Kesteven District Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01476 406080, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in South Kesteven contact environmental health?

South Kesteven District Council’s pages are written for private tenants and don’t mention housing association homes.

Which housing associations own homes in South Kesteven?

28 housing associations own 3,458 social homes in South Kesteven, according to the Regulator of Social Housing (March 2025). The largest are Amplius (1,317), Nottingham Community Housing Association (410), Muir Group Housing Association (288), Accent Housing (252) and Platform Housing Group (199).

Is Report Repair part of South Kesteven District Council?

No. Report Repair is independent and not part of South Kesteven District Council. The contact details here are from South Kesteven District Council’s own website.

Not in South Kesteven?

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