Independent · not part of South Staffordshire Council
Environmental Health in South Staffordshire: reporting a housing problem
Who South Staffordshire Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: sstaffs.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Environmental Protection TeamFree to check · About 2 minutes
Who it helps
Who Environmental Health in South Staffordshire helps
South Staffordshire Council deals with poor conditions in rented homes through its Environmental Protection Team. Its pages don’t say which tenants it’s for.
Contact the council if your landlord doesn’t fix it. How.
South Staffordshire Council’s pages are written for private tenants and don’t mention housing association homes. What to do.
From sstaffs.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Environmental Protection Team
- 01Tell your landlord first. Report the problem to your landlord or letting agent in writing, and keep a copy.
- 02If it isn’t fixed, contact the council. The Environmental Protection Team’s details are below.
From sstaffs.gov.uk/environment-and-climate/environment-health…, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in South Staffordshire
South Staffordshire Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.
Housing associations in South Staffordshire
16 housing associations own 7,591 social homes in South Staffordshire. The largest:
- Homes Plus repairs5,707 homes
- Bromford Flagship repairs819 homes
- Midland Heart repairs325 homes
- whg repairs155 homes
- The Wrekin Housing Group repairs141 homes
- Sage Homes repairs121 homes
- GreenSquareAccord repairs116 homes
- Sanctuary Housing repairs53 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in South Staffordshire on 31 March 2025.
Housing associations in the Midlands: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in South Staffordshire
In South Staffordshire, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in South Staffordshire: questions
How do I report a housing problem to environmental health in South Staffordshire?
Use report housing conditions to Environmental Protection (online form) at sstaffs.gov.uk. Its pages don’t say which tenants it’s for.
Can housing association tenants in South Staffordshire contact environmental health?
South Staffordshire Council’s pages are written for private tenants and don’t mention housing association homes.
Which housing associations own homes in South Staffordshire?
16 housing associations own 7,591 social homes in South Staffordshire, according to the Regulator of Social Housing (March 2025). The largest are Homes Plus (5,707), Bromford Flagship (819), Midland Heart (325), whg (155) and The Wrekin Housing Group (141).
Is Report Repair part of South Staffordshire Council?
No. Report Repair is independent and not part of South Staffordshire Council. The contact details here are from South Staffordshire Council’s own website.
Not in South Staffordshire?
Environmental Health in the Midlands
- Environmental Health in BirminghamBirmingham City Council
- Environmental Health in CoventryCoventry City Council
- Environmental Health in North NorthamptonshireNorth Northamptonshire Council
- Environmental Health in StaffordStafford Borough Council
- Environmental Health in Staffordshire MoorlandsStaffordshire Moorlands District Council
- Environmental Health in Stoke-on-TrentStoke-on-Trent City Council
- Environmental Health in Stratford-on-AvonStratford-on-Avon District Council
- Environmental Health in WalsallWalsall Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.