Independent · not part of Tamworth Borough Council

Environmental Health in Tamworth: reporting a housing problem

Who Tamworth Borough Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: tamworth.gov.uk

Get the right helpTamworth

Who it helps

Who Environmental Health in Tamworth helps

Tamworth Borough Council deals with poor conditions in rented homes through its Private sector housing team. It helps private tenants, and Tamworth Borough Council says housing association tenants can use it too.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsYes

Housing association tenants are advised to use their landlord's complaints procedure before reporting disrepair to the council. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From tamworth.gov.uk, checked 12 October 2026.

Private tenants

Contacting the Private sector housing team

  1. 01Tell your landlord first. Tamworth Borough Council says: report any repairs to your landlord or lettings agent first.
  2. 02If it isn’t fixed, contact the council. The Private sector housing team’s details are below.
Contact Tamworth Borough CouncilPrivate tenants
Keep a note of the date you contact the council, and any reference.

From tamworth.gov.uk/housing/private-sector-housing/private-ho…, checked 12 October 2026.

Council tenants

If you rent from Tamworth Borough Council

Tamworth Borough Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 0800 183 0044, or online. Tamworth repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. Acknowledged within 5 working days, with a full reply aimed for within 10 working days. How to complain

  3. Then

    Housing Ombudsman

    Free, once Tamworth Borough Council’s complaints process is finished.

Ombudsman100%

of the Ombudsman’s findings about Tamworth Borough Council in 2024/25 were maladministration.

Happy with repairs66%

of Tamworth Borough Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; tamworth.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.

Reported it to Tamworth Borough Council and still waiting? You could claim compensation.

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Housing association tenants

If you rent from a housing association in Tamworth

Housing association tenants are advised to use their landlord's complaints procedure before reporting disrepair to the council. Most still start with their housing association’s repairs and complaints process.

Housing associations in Tamworth

23 housing associations own 2,277 social homes in Tamworth. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Tamworth on 31 March 2025.

Housing associations in the Midlands: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in Tamworth

In Tamworth, Environmental Health is for private and housing association tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in Tamworth: questions

What is the Tamworth environmental health number for housing problems?

The Private sector housing team at Tamworth Borough Council is on 01827 709388, or email private-sectorhousing@tamworth.gov.uk. You can also use private housing repairs page (phone and email) at tamworth.gov.uk. It helps private tenants, and Tamworth Borough Council says housing association tenants can use it too.

Can I report Tamworth Borough Council to environmental health?

No. Tamworth Borough Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 0800 183 0044, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in Tamworth contact environmental health?

Housing association tenants are advised to use their landlord's complaints procedure before reporting disrepair to the council.

Do I have to tell my landlord before contacting environmental health in Tamworth?

Yes. Tamworth Borough Council says: report any repairs to your landlord or lettings agent first.

Which housing associations own homes in Tamworth?

23 housing associations own 2,277 social homes in Tamworth, according to the Regulator of Social Housing (March 2025). The largest are Midland Heart (631), Bromford Flagship (420), Clarion Housing (340), Platform Housing Group (282) and whg (171).

Is Report Repair part of Tamworth Borough Council?

No. Report Repair is independent and not part of Tamworth Borough Council. The contact details here are from Tamworth Borough Council’s own website.

Not in Tamworth?

Environmental Health in the Midlands

All councils

Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

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