Independent · not part of Telford & Wrekin Council
Environmental Health in Telford and Wrekin: reporting a housing problem
Who Telford & Wrekin Council’s housing standards service helps, how to contact it, and what to do instead if you rent from a housing association.
By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: telford.gov.uk
Who is your landlord?
A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the Private Sector HousingFree to check · About 2 minutes
Who it helps
Who Environmental Health in Telford and Wrekin helps
Telford & Wrekin Council deals with poor conditions in rented homes through its Private Sector Housing. It’s for private tenants. Housing association tenants are sent to their landlord.
Tell your landlord first, then contact the council. How.
Housing association tenants should contact their housing association first. What to do.
From telford.gov.uk, checked 12 October 2026.
Private tenants
Contacting the Private Sector Housing
- 01Tell your landlord first. Telford & Wrekin Council says: report the problem to your landlord first, in writing, and tell the council if repairs are still outstanding.
- 02If it isn’t fixed, contact the council. The Private Sector Housing’s details are below. You’ll need an account to use the online form.
From telford.gov.uk/info/20667/tenant/6576/unsatisfactory_cond…, checked 12 October 2026.
Housing association tenants
If you rent from a housing association in Telford and Wrekin
Housing association tenants should contact their housing association first. Start with your housing association’s repairs and complaints process.
Housing associations in Telford and Wrekin
32 housing associations own 16,016 social homes in Telford and Wrekin. The largest:
- The Wrekin Housing Group repairs10,014 homes
- Bromford Flagship repairs1,623 homes
- Sanctuary Housing repairs1,368 homes
- Bournville Village Trust repairs846 homes
- Blackburn YMCA372 homes
- Homes Plus repairs329 homes
- whg repairs285 homes
- GreenSquareAccord repairs237 homes
From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in Telford and Wrekin on 31 March 2025.
Housing associations in the Midlands: repair contacts
Reported it and still not fixed? You could claim compensation.
Check if you can claimYour options
Your options in Telford and Wrekin
In Telford and Wrekin, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.
Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees
Questions
Environmental Health in Telford and Wrekin: questions
How do I report a housing problem to environmental health in Telford and Wrekin?
Use report disrepair (online form, account needed) at telford.gov.uk. It’s for private tenants. Housing association tenants are sent to their landlord.
Can housing association tenants in Telford and Wrekin contact environmental health?
Housing association tenants should contact their housing association first.
Do I have to tell my landlord before contacting environmental health in Telford and Wrekin?
Yes. Telford & Wrekin Council says: report the problem to your landlord first, in writing, and tell the council if repairs are still outstanding.
Which housing associations own homes in Telford and Wrekin?
32 housing associations own 16,016 social homes in Telford and Wrekin, according to the Regulator of Social Housing (March 2025). The largest are The Wrekin Housing Group (10,014), Bromford Flagship (1,623), Sanctuary Housing (1,368), Bournville Village Trust (846) and Blackburn YMCA (372).
Is Report Repair part of Telford & Wrekin Council?
No. Report Repair is independent and not part of Telford & Wrekin Council. The contact details here are from Telford & Wrekin Council’s own website.
Not in Telford and Wrekin?
Environmental Health in the Midlands
- Environmental Health in BirminghamBirmingham City Council
- Environmental Health in CoventryCoventry City Council
- Environmental Health in North NorthamptonshireNorth Northamptonshire Council
- Environmental Health in ShropshireShropshire Council
- Environmental Health in WalsallWalsall Council
- Environmental Health in WarwickWarwick District Council
- Environmental Health in West LindseyWest Lindsey District Council
- Environmental Health in West NorthamptonshireWest Northamptonshire Council
Council or housing association repair still not fixed?
About 2 minutes. No documents. Free to check.