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  1. 01Damp and mould
  2. 02Leaks
  3. 03Heating or hot water
  4. 04Electrics
  5. 05Windows or doors
  6. 06Pests
  7. 07Structure or roof
  8. 08Something else

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Report Repair · FCA authorised, FRN 830182

Independent · not part of South Derbyshire District Council

Environmental Health in South Derbyshire: reporting a housing problem

Who South Derbyshire District Council’s housing standards service helps, how to contact it, and what to do instead if you rent from the council or a housing association.

By Ben Miller, housing disrepair specialistChecked 12 October 2026 · How we checkSource: southderbyshire.gov.uk

Get the right helpSouth Derbyshire

Who is your landlord?

South Derbyshire District CouncilEnvironmental Health can’t act against the council. Check if you can claim A housing associationReported it and still not fixed? Check if you can claim A private landlordContact the council’s housing standards service

Free to check · About 2 minutes

Who it helps

Who Environmental Health in South Derbyshire helps

South Derbyshire District Council deals with poor conditions in rented homes through its housing standards service. Its pages are for private tenants and don’t cover housing association homes.

Private tenantsYes

Tell your landlord first, then contact the council. How.

Housing association tenantsNot covered

South Derbyshire District Council’s pages are written for private tenants and don’t mention housing association homes. What to do.

Council tenantsNo

The council can’t take action against itself. What to do instead.

From southderbyshire.gov.uk, checked 12 October 2026.

Private tenants

Contacting the council’s housing standards service

  1. 01Tell your landlord first. South Derbyshire District Council says: put your complaint in writing to your landlord, and contact the council if they still do not respond.
  2. 02If it isn’t fixed, contact the council. The council’s housing standards service’s details are below.
Contact South Derbyshire District CouncilPrivate tenants
OnlineReport a problem with a private rental propertysouthderbyshire.gov.uk
Keep a note of the date you contact the council, and any reference.

From southderbyshire.gov.uk/our-services/housing/private-tenan…, checked 12 October 2026.

Council tenants

If you rent from South Derbyshire District Council

South Derbyshire District Council’s Environmental Health service can’t take formal action against the council as your landlord (why). Use these steps instead.

  1. Step 1

    Report the repair

    Repairs: 01283 595795, or online. South Derbyshire repair contacts and timescales

  2. Step 2

    Complain

    If it isn’t fixed, complain to the council. It should reply within 10 working days. How to complain

  3. Then

    Housing Ombudsman

    Free, once South Derbyshire District Council’s complaints process is finished.

Ombudsman80%

of the Ombudsman’s findings about South Derbyshire District Council in 2024/25 were maladministration.

Happy with repairs70%

of South Derbyshire District Council tenants were satisfied with repairs in 2024/25.

Sources: Citizens Advice; southderbyshire.gov.uk; Housing Ombudsman landlord performance data 2024/25; tenant satisfaction measures 2024/25.

Reported it to South Derbyshire District Council and still waiting? You could claim compensation.

Check if you can claim

Housing association tenants

If you rent from a housing association in South Derbyshire

South Derbyshire District Council’s pages are written for private tenants and don’t mention housing association homes. Start with your housing association’s repairs and complaints process.

Housing associations in South Derbyshire

25 housing associations own 3,228 social homes in South Derbyshire. The largest:

From the Regulator of Social Housing’s statistical data return: social homes each housing association owned in South Derbyshire on 31 March 2025.

Housing associations in the Midlands: repair contacts

Reported it and still not fixed? You could claim compensation.

Check if you can claim

Your options

Your options in South Derbyshire

In South Derbyshire, Environmental Health is for private tenants. It can make a landlord do repairs, but it doesn’t get you compensation. Council and housing association tenants can complain and then go to the Housing Ombudsman, or make a disrepair claim. Compare the options.

Free to check, and we don’t charge you. If a solicitor takes your claim on, they work on a no win, no fee basis and must explain their fee in writing before you agree to anything. See fees

Questions

Environmental Health in South Derbyshire: questions

How do I report a housing problem to environmental health in South Derbyshire?

Use report a problem with a private rental property at southderbyshire.gov.uk. Its pages are for private tenants and don’t cover housing association homes.

Can I report South Derbyshire District Council to environmental health?

No. South Derbyshire District Council’s Environmental Health service can’t take formal action against the council as your landlord. Report the repair on 01283 595795, then complain to the council and, after that, the Housing Ombudsman.

Check if you can claim
Can housing association tenants in South Derbyshire contact environmental health?

South Derbyshire District Council’s pages are written for private tenants and don’t mention housing association homes.

Do I have to tell my landlord before contacting environmental health in South Derbyshire?

Yes. South Derbyshire District Council says: put your complaint in writing to your landlord, and contact the council if they still do not respond.

Which housing associations own homes in South Derbyshire?

25 housing associations own 3,228 social homes in South Derbyshire, according to the Regulator of Social Housing (March 2025). The largest are Trent & Dove (574), Midland Heart (426), East Midlands Homes (425), Places for People (403) and Trident Group (313).

Is Report Repair part of South Derbyshire District Council?

No. Report Repair is independent and not part of South Derbyshire District Council. The contact details here are from South Derbyshire District Council’s own website.

Not in South Derbyshire?

Environmental Health in the Midlands

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Council or housing association repair still not fixed?

About 2 minutes. No documents. Free to check.

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